Privacy Policy for EB Providers

At EB Providers (E Billing Providers), accessible from www.ebproviders.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this carefully to understand our practices.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, practice details, and billing information you voluntarily provide.
  • Usage Data: IP address, browser type, device information, pages visited, and time/date of visits.
  • Cookies & Tracking Data: To improve website functionality, personalise user experience, and analyse traffic.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services.
  • Process medical billing, credentialing, licensing, and related services.
  • Communicate with you, including responding to enquiries.
  • Improve website performance and service delivery.
  • Send updates, marketing, or promotional communications (with opt-out options).
  • Ensure compliance with legal and regulatory obligations, including HIPAA (where applicable).

3. Sharing of Information

We do not sell or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third parties who perform functions on our behalf (e.g., IT, payment processors, cloud hosting).
  • Legal Compliance: If required by law, regulation, or valid legal request.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • HIPAA-aligned access controls.
  • Role-based permissions and full audit trails.
  • Secure encryption of sensitive information.
  • Regular monitoring of systems for vulnerabilities.

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity and store certain information. You may choose to disable cookies through your browser, but some parts of the site may not function properly.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to processing of your data.
  • Request data portability.

To exercise these rights, please contact us at [insert contact email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date.

SMS Privacy Policy

By submitting your mobile number to EB Providers (E Billing Providers), you consent to receive SMS communications from our business.

  • Data Protection: Your personal information will never be sold, rented, or shared with third parties for marketing purposes.
  • Message Frequency: SMS messages may be sent on a recurring basis. Frequency may vary depending on your engagement with our services.
  • Carrier Charges: Standard message and data rates may apply as determined by your mobile carrier.
  • Opt-Out Option: You may opt out of receiving future SMS messages at any time by replying STOP to any message.
  • Help Option: For assistance or more information, you may reply HELP to any message.
  • Use of Data: All data provided will be used solely for communication relevant to our services and will be safeguarded in accordance with our Privacy Policy.
  • Acceptance: By subscribing to our SMS messages, you acknowledge and agree to this SMS Privacy Policy.
  • Policy Updates: We reserve the right to amend this SMS Privacy Policy at any time. Updates will be posted on this website.
  • Contact: For questions or concerns about SMS communications, please contact us using the details provided on our website.

11. Contact Us

For questions about this Privacy Policy, please contact us:

EB Providers (E Billing Providers)
Email: info@ebproviders.com
Phone:(479) 319-3112
Website: www.ebproviders.com